Paeds Cases · professional-practice-and-evidence
Delivering a new diagnosis — OSCE
OSCE on delivering a new serious diagnosis to parents using a structured SPIKES approach, with attention to setting, emotion and follow-up.
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Target exams
Station brief (8–10 minutes)
Break the news of a likely new diagnosis of leukaemia to the parents using a structured approach. Address their emotion and arrange appropriate follow-up. Do not invent local statutory wording or specific survival statistics. [1]
Tasks for the candidate
- Prepare the setting: private space, right people, interpreter, time. [1] [3]
- Assess perception and invitation before sharing information. [1]
- Give a warning shot and share the news in plain language with pauses. [1] [3]
- Respond to emotion using NURSE and tolerate silence. [1] [2]
- Agree a plan, check understanding with teach-back, and arrange follow-up and a written summary. [3] [14]
Expected performance
Must hit. Private setting prepared; perception and invitation assessed; warning shot then clear plain-language headline; NURSE response to emotion with silence tolerated; teach-back of understanding; written summary and a named follow-up contact; interpreter used. [1] [3] [14]
Merit. Names SPIKES explicitly; explores realistic hope without false reassurance; offers to include the child developmentally; plans a team debrief. [2] [8]
Fail. Delivers the diagnosis standing in a corridor; information-dumps without checking readiness; ignores emotion and fills every silence; no teach-back, summary or follow-up. [1]
Sample candidate structure
“Thank you both for coming in. I want to sit down with you properly — this is a private conversation and we have time. First, tell me what you have understood so far about why [child] came into hospital. … I'm afraid the blood tests have shown something serious. The cells we are seeing are consistent with leukaemia. I know this is a huge amount to take in. What questions do you have right now? We will face this together, and I will write down what we have agreed and see you again this afternoon.” [1] [3] [8]
References
- [1]Baile WF SPIKES-A six-step protocol for delivering bad news: application to the patient with cancer. The oncologist, 2000.PMID 10964998
- [2]Back AL Efficacy of communication skills training for giving bad news and discussing transitions to palliative care. Archives of internal medicine, 2007.PMID 17353492
- [3]Levetown M Communicating with children and families: from everyday interactions to skill in conveying distressing information. Pediatrics, 2008.PMID 18450887
- [8]Kaye EC Prognostic Communication Between Oncologists and Parents of Children With Advanced Cancer. Pediatrics, 2021.PMID 33952691
- [14]Davidson JE Guidelines for Family-Centered Care in the Neonatal, Pediatric, and Adult ICU. Critical care medicine, 2017.PMID 27984278