Paeds Vivas · professional-practice-and-evidence
Open disclosure and duty of candour — branching viva
Viva on staged open disclosure, duty of candour, apology and the second victim after a patient safety incident in paediatrics.
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Target exams
Opening (candidate)
I would treat this as an open-disclosure event driven by the duty of candour. The child is now stable, so I would move to disclosure: confirm the facts and assemble the right people — a consultant leading, the nurse, a trained interpreter (not the child), and social-work support — then hold an initial conversation acknowledging what happened, giving the known facts, apologising, and describing next steps, with a follow-up planned to share the review findings and improvements. I would also ensure the distressed registrar is supported as a second victim. [1] [4]
Branch A — Definition and duty
Examiner: Define open disclosure, and distinguish it from the duty of candour. [1] [4]
Candidate: Open disclosure is the open, honest discussion with a patient and family of a patient safety incident that caused harm — the structured process. The duty of candour is the obligation to be open and honest when things go wrong; it can be a professional duty on the individual clinician (code of conduct) or a statutory duty on the organisation (e.g. CQC Regulation 20). The duty drives the process. [4] [5]
Branch B — The distressed registrar
Examiner: The registrar is tearful and unable to speak. Do they lead the meeting? [14]
Candidate: No — if they cannot lead safely, a senior colleague should lead the disclosure while the registrar receives peer support and clinical cover. The clinician involved in harm is a second victim; forcing an unsupported disclosure harms them and the family. I would arrange a debrief and protect their return to safe practice. [14]
Branch C — Language access
Examiner: The parents have limited English. The trained interpreter is an hour away. Wait, or proceed with the bilingual nurse? [5]
Candidate: I would wait for, or dial in, a trained interpreter rather than use an ad-hoc translator or the child. A disclosure of harm delivered without accurate language access is not really a disclosure. I would offer a brief, supportive holding message and confirm a time. [4] [5]
Branch D — The apology
Examiner: A colleague warns that saying sorry will admit legal liability. How do you respond? [1]
Candidate: I would offer a sincere expression of regret regardless. An apology is owed as honesty and compassion, and apology legislation in ANZ (and comparable protections elsewhere) prevents it being treated as an admission of liability. The evidence shows disclosure with apology is associated with reduced litigation, so the fear misreads the data. [1] [2]
Branch E — Failure mode
Examiner: The parents later tell you they found the decimal-point on the chart themselves. [2]
Candidate: This is the highest-risk scenario for trust, because they already suspect concealment. The only trust-repairing response is immediate, full, apologetic candour — I would not become defensive or minimise. Owning the conversation now can still repair the relationship. [2]
Close
Confirm understanding with teach-back, leave a written summary and a named contact, schedule the follow-up disclosure for the review findings and improvement plan, document the conversation, and arrange support for the second victim. [1] [10] [14]
References
- [1]Iedema RA The National Open Disclosure Pilot: evaluation of a policy implementation initiative. The Medical journal of Australia, 2008.PMID 18393742
- [2]Iedema R Patients' and family members' experiences of open disclosure following adverse events. International journal for quality in health care, 2008.PMID 18801752
- [4]Jacob H Openness and honesty when things go wrong: the professional duty of candour (GMC guideline). Archives of disease in childhood. Education and practice edition, 2016.PMID 27002114
- [5]Inkster T Duty of candour and communication during an infection control incident in a paediatric ward of a Scottish hospital. Journal of medical ethics, 2022.PMID 33593873
- [10]Iedema R Practising Open Disclosure: clinical incident communication and systems improvement. Sociology of health & illness, 2009.PMID 18983420
- [14]New L Second-Victim Phenomenon. Nursing clinics of North America, 2024.PMID 38272580